How do I create a MyQuest account?
Use the following steps to create a MyQuest account:
1 Go to MyQuest.QuestDiagnostics.com and then click Create Account.
2 Type a Username and Password, reenter your password, and then click Next.
3 On the Tell us more about you page, complete all required fields and then click Next.
4 On the Tell us how to stay in touch with you page, complete all required fields.
5 Clear the check box if you do not want Quest to send you promotional emails, and then click Next.
6 On the Let’s make sure your information is accurate page, review your personal information, make any changes if needed, and then click Create Account. Your personal information is used to match you to your lab results.
7 If a reCAPTCHA window appears, select the specified items and then click Verify; otherwise, continue with the next step.
8 Access the email account that you entered in step 4 and open the “Registration Email Confirmation” email from Services@QuestDiagnostics.com. If you don't see it, it might be in your spam folder.
9 Click the Account Confirmation page link to verify your email address.
10 Go to MyQuest.QuestDiagnostics.com and SIGN IN.
11 When prompted, click Verify Identity to start the identity verification process so that you can view your test results when they become available.
12 Read the Identity Verification information and then click Get Started.
13 Enter the last 4 digits of your SSN, if prompted, and then click Verify.
14 Read the additional Identity Verification information and then click Continue.
15 On the Identity Verification Questions page, answer all 3 questions, and then click Continue.
Note: If you are unable to answer all of the questions correctly, you will receive additional information on how to complete identity verification.
16 When the Identity Verification Successful! message appears, click Return to MyQuest.
Congratulations! You have successfully created a MyQuest account and verified your identity. If you had lab tests done at Quest Diagnostics within the last year, those lab results will be available in MyQuest within 24 hours. Otherwise, results will be available within 2–5 days of your visit to a Quest Patient Service Center.
