How do I create a MyQuest® account?
Use the following steps to create a MyQuest® account:
1 Go to MyQuest.QuestDiagnostics.com and then click Create Account.
2 Type a Username and Password, reenter your password, and then click Next.
3 On the Step 1 of 2: Tell us about you page, complete all required fields and then click Next.
4 On the Step 2 of 2: Select your communication preferences page, select the check boxes next to Email and/or Text for each notification category to indicate your notification preferences and then click Next.
5 On the Review your information page, review your personal information and notification preferences, make any changes if needed, and then click Create Account.
Your personal information is used to verify your identity and match you to your results.
6 Access the email account that you entered in step 4 and open the “Registration Email Confirmation” email from [email protected]. If you don't see it, it might be in your spam folder.
7 Click the Account Confirmation page link to verify your email address.
8 Go to MyQuest.QuestDiagnostics.com and SIGN IN.
9 When prompted, click Verify Identity to start the identity verification process.
Note: If you skip identity verification, you will not be able to view your results in MyQuest until your identity is verified.
10 Follow the onscreen instructions.
11 When the Identity Verification Successful! message appears, click Return to MyQuest.
Congratulations! You have successfully created a MyQuest account and verified your identity. If you had lab tests done at Quest Diagnostics® within the last year, those results will begin populating MyQuest within 24 hours. For any new testing, check the In progress section of the Results tab to see the estimated delivery date(s) for your results.
Note: The estimated delivery date may change. If it does, you will see a We're experiencing a process delay message at the bottom of the delayed test in the In progress section of the Results tab. The message will also provide additional information on getting your results.
