Do I need a copy of my lab order to schedule an appointment?

For Quest Patient Service Center (PSC) appointments:

• If your healthcare provider ordered a test for you and sent it to us electronically or by fax, we should have it. However, to prevent delays, visit one of our collection locations during their office hours to get a copy of your lab order. You can also get a copy of your lab order from your healthcare provider.

• If you purchased a test from Quest, bring your lab order number or a copy of your lab order details with you to the appointment.

For Quest Mobile™ in-home appointments:

Your healthcare provider will submit your lab order to Quest Diagnostics, or you can upload your lab order during the in-home collection scheduling process. If you do not have a copy of your lab order, please enter the name and phone number of your doctor or other healthcare provider and Quest Mobile will request your lab order.

For Getlabs at-home appointments:

You will need a copy of your lab order if you schedule a same-day or next-day appointment for an at-home collection with Getlabs. If you do not have a copy of your lab order, Getlabs can contact your healthcare provider on your behalf to get a copy of it. Enter your healthcare provider's information when you schedule your appointment for an at-home collection. At-home collections are limited to zip codes in the cities of Dallas and Fort Worth, Texas.