I've scheduled an appointment. How do I reschedule or cancel it?

Visit the Quest Schedule Appointment page, where you can reschedule or cancel an appointment using any of the following methods:

If you know the appointment confirmation code, select changeor cancel, enter the confirmation code, and then follow the prompts.

If you don't know the appointment confirmation code, select change or cancel, and then select Forgot confirmation code. Type the email address or phone number used to create the appointment and select Send Details. You will receive 1 or more emails from Quest Diagnostics listing all of your upcoming appointments. Open the email from Quest and select Change or cancel your appointment for the appropriate appointment and then follow the prompts.

If you are signed in, select View upcoming appointments, which opens the Appointments page in MyQuest, listing all of your upcoming appointments. Select the More Info (⋮) icon for the appropriate appointment and then select Modify or Cancel and follow the prompts.