QuestDirect™

You can use QuestDirect™ to select and pay for lab tests. Licensed professionals from PWNHealth LLC and affiliated professional entities (collectively, PWN) will provide clinical oversight of lab testing, including ordering your selected tests, if appropriate. Visit a Quest patient service center to have your specimen (blood and/or urine) collected for testing. The results are confidentially evaluated by PWN. Any result requiring prompt attention will be communicated to you by PWN and all lab test results are sent directly to your secure MyQuest™ account.

Quest offers testing you can purchase for yourself, with physician oversight, in all states except Arizona, Indiana, Oklahoma, Alaska, and Hawaii, as well as Puerto Rico. We strongly recommend that you share your test results with your doctor in order to make the best health decisions.

When you purchase testing from QuestDirect, be aware of this important information:

Services purchased through QuestDirect are solely the patient’s financial responsibility and Quest is unable to bill your insurance—including Medicare or Medicaid.

If you do not have your sample collected at our Quest Patient Service Center within 60 days of your purchase, your purchase will expire. You will be automatically refunded your total purchase amount minus the non-refundable cancellation fee of $20, which includes the fees charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are non-refundable as well. Some sponsored testing programs will cover the non-refundable cancellation fee of $20; please review the details of your program for additional information.

You have 60 days to cancel your purchase prior to sample collection at our Quest Patient Service Center. There is a non-refundable cancellation fee of $20, which includes the fees charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are non-refundable as well. Some sponsored testing programs will cover the non-refundable cancellation fee of $20; please review the details of your program for additional information.

When you are ready to come in for specimen collection...

Please be aware that when you visit one of our Quest patient service centers:

We require that all patients wear a mask or face covering in our patient service centers. (A bandana or handmade mask is acceptable.) When checking in, you'll be invited to use gloves and hand sanitizer.

At some Quest patient service centers, a greeter may use a no-contact technique to take your temperature upon entry. If you have a temperature of 100.4 or above, you will asked to reschedule your appointment and come back at a later time.

Note: We cannot accept patients in our patient service centers who are currently experiencing COVID-19 symptoms, or those who have experienced COVID-19 symptoms within the last 10 days.

COVID-19 Testing

Purchasing QuestDirect Tests

Promo Codes

Preparing for Your Tests

Getting Your Lab Test Results

Payment and Insurance