QuestDirect™

You can use QuestDirect™ to select and pay for lab tests. Licensed professionals from PWNHealth LLC and affiliated professional entities (collectively, PWN) will provide clinical oversight of lab testing, including ordering your selected tests, if appropriate. Visit a Quest location to have your specimen (blood and/or urine) collected for testing. The results are confidentially evaluated by PWN. Any result requiring prompt attention will be communicated to you by PWN and all lab test results are sent directly to your secure MyQuest™ account.

Quest offers testing you can purchase for yourself, with physician oversight, in all states except Arizona, Indiana, Oklahoma, Alaska, and Hawaii, as well as Puerto Rico. We strongly recommend that you share your test results with your doctor in order to make the best health decisions.

When you purchase testing from QuestDirect, be aware of this important information:

Starting April 5, 2020, credit cards are now immediately charged upon clicking the PURCHASE button. Previously, your credit card was not charged until your results became available.

Note: Services purchased through QuestDirect are solely the patient’s financial responsibility and Quest is unable to bill your insurance—including Medicare or Medicaid.

Orders for testing purchased on or after April 5, 2020 expire 60 days after purchase date. If your order expires, you will receive a refund. The refund amount will be your total purchase amount minus a non-refundable cancellation fee of $20 (which includes the fees charged by PWN and Quest Diagnostics administrative fees). Additionally, in some states, applicable taxes are non-refundable.

Canceled orders for testing purchased on or after April 5, 2020 are now refunded the total purchase amount minus a non-refundable cancellation fee of $20 (which includes the fees charged by PWN and Quest Diagnostics administrative fees). Additionally, in some states, applicable taxes are non-refundable.

Purchasing QuestDirect Tests

Promo Codes

Preparing for Your Tests

Getting Your Lab Test Results

Payment and Insurance